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Adobe Photoshop stuck on hand tool

Problem Description:

When using Adobe Photoshop CS2, CS3, or CS4 your current tool becomes the hand tool. You will be stuck using the hand tool even if you switch to another tool. You also verified that none of your keys are stuck on your keyboard, but the hand tool always remains.



Cause of the Problem:

The exact cause of this issue is not known, and it seems to affect several versions of Adobe photoshop CS. It is believed to be an issue with either memory, or the use of the enhanced graphics card (GPU) features of the CS series of photoshop.

This seems to affect such a wide variety of photoshop users, and different versions that it is hard to say exactly what is causing it. Fully patched and updated versions of photoshop have shown this issue as well as those fresh out of the box.



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Resolution/Fix:

Try the following in order to relieve the issue.

  1. Close photoshop, give it a minute and re-open it.
  2. If photoshop is already open, minimize it for a minute and restore the window. Be sure to use the minimize button at the top right of the main window.
  3. Restart Windows
  4. Reset all preferences in Adobe photoshop
  5. Turn off all 3D acceleration in photoshop




Related Programs and Devices:
Adobe Photoshop , CS2 , CS3 , CS4

Last Updated: 08/17/2009 01:08 AM

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