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Cannot install Dreamweaver Patch 8.0.2 on Windows 7

Problem Description:

You are unable to install the 8.0.2 update on Dreamweaver 8.0 with Windows 7. You receive a message that the installer was interrupted, and running the installer in compatibility mode and administrator does not resolve the problem.



Cause of the Problem:

The packaged executable provided by Adobe extracts files and then runs an Microsoft Installer process. It does not run this process in the same security scope, and thus causes the installation to not have sufficient rights for it's tasks.



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Resolution/Fix:

You could try and use tools such as File Monitor to find out where the files are being extracted to, and make your own copy of the MSI file so you can run it as Administrator. However an easier option:

  1. Download the unwrapped 8.0.2 update from Adobe: http://kb2.adobe.com/support/dreamweaver/ts/documents/kb400150/DW802_unwrapped.zip
  2. Extract the files into a root directory. There should be only one MSI file.
  3. Open an administrator privilaged command prompt by typing in the Start menu "Command" and right clicking the "Command Prompt" option and selecting "Run as Administrator"
  4. Navigate to the directory you extracted the files to using the CD command
  5. Once in the directory with the MSI file run the following command: msiexec /update patchpackage.msp
  6. Step through the installer, and everything should be fine, open Dream Weaver and go to Help -> About to verify the patch installed.




Related Programs and Devices:
Adobe Dreamweaver 8 , Windows 7

Last Updated: 10/12/2009 06:38 AM

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