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Unable to connect to the internet on Windows Vista

Problem Description:

On a Windows Vista computer you are unable to connect to the internet and may see the message "Unidentified Network" when in the Network and Sharing Center.

Doing an ipconfig at the command line will sometimes return an invalid or incorrect IP Address.

You may also attempt an TCP/IP stack repair, but still get the same results.

Cause of the Problem:

Some consumer grade equipment has conflicts with IPv6 and will often lock up networking equipment or fail to give a proper IPv4 address.

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You will need to disable IPv6 on your network connection.

You should start to receive a good IP address now, if now try restarting the computer or doing a ipconfig /renew under the command console.

Related Programs and Devices:
TCP/IP , Windows Vista , IPv6 , IPv4

Last Updated: 03/10/2008 02:31 AM

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