Defcon-5 Knowledgebase Articles

Unable to install SQL Server 2008 or SQL 2008 SP a restart is required

Thu, 21 Jan 2010 13:17:07 EST

Attempting to install SQL Server 2008, or SQL Server 2008 Service pack 1 (SP1) you are told that you need to restart the computer in the prerequisites. You restart the computer but receive the same message that a restart is needed. Shutting down the system fully, or performing a full virus scan still leaves the issue behind.

Knowledge Base Articles for 2010

Thu, 21 Jan 2010 13:18:19 EST

Unable to add TCP/IP Printer to Windows 2008 Server, Access Denied

Wed, 25 Nov 2009 12:53:41 EST

When adding a direct TCP/IP printer to a Windows 2008 server you get an "Access Denied" message shortly after specifying the IP address of the printer.

Windows Media player stays running even when closed out, with Windows 7 or Vista

Tue, 13 Oct 2009 00:05:37 EST

After playing a music or video file you close windows media player, and the window closes out, however the application continues to run and may even still play audio. You would also be running Windows Vista, or Windows 7 as your operating system.

Checking the windows task manager you will still see the wmplayer.exe running, but it is not listed under applications.

Cannot install Dreamweaver Patch 8.0.2 on Windows 7

Mon, 12 Oct 2009 06:38:44 EST

You are unable to install the 8.0.2 update on Dreamweaver 8.0 with Windows 7. You receive a message that the installer was interrupted, and running the installer in compatibility mode and administrator does not resolve the problem.

Unable to change home page in internet explorer

Sat, 10 Oct 2009 12:06:51 EST

You are Unable to change the home page in Internet explorer even if you are the administrator. Going to the General tab, and to home page the option will be grayed out and disabled.

Unable to remove missing dynamic disk in Windows 2000

Sat, 10 Oct 2009 11:53:10 EST

Unable to remove a missing dynamic disk on a Windows 2000 computer. Right clicking on the drive in disk management provides a remove option, but it is grayed out and disabled.

Printing PDF Files cause Print spooler to crash with HP Laserjet 1020

Thu, 01 Oct 2009 09:07:46 EST

You are unable to print a PDF document using adobe acrobat version 7, 8, or 9 on Windows XP, Vista, or on Mac OS X. This only happens when you print to an HP printer, in particular a LaserJet 1020.

When you try to send a PDF to the printer you get a message saying that the print spooler has crashed, or has become unresponsive. As a result you are unable to print to any other printers, or access your print jobs.

Unable to print to HP Deskjet F4280 through the network

Mon, 24 Aug 2009 15:28:51 EST

You are unable to print through the network to a HP F4280 Deskjet printer.

When you print from a client computer the server computer will get a popup saying "Spooler Subsystem Application has encountered a problem and needs to close". The print spooler service will then stop working, and you will continue to get the message each time the print spooler service starts up.

Adobe Photoshop stuck on hand tool

Mon, 17 Aug 2009 01:08:10 EST

When using Adobe Photoshop CS2, CS3, or CS4 your current tool becomes the hand tool. You will be stuck using the hand tool even if you switch to another tool. You also verified that none of your keys are stuck on your keyboard, but the hand tool always remains.